Privacy Policy

Effective Date: August 4, 2023

Central Arkansas Karting Complex Inc. ("we", "us", or "our") operates the Central Arkansas Karting Complex mobile application (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Service.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Consumer information is not shared with third parties for marketing purposes.

1. Information We Collect

We may collect the following types of information:

• • Account information: name, email address, phone number, address
• • Authentication data: password (stored securely and never in plain text)
• • Profile information: profile photo if you choose to upload one
• • Usage data: device type, IP address, operating system, app usage details, diagnostic data
• • Payment data: processed securely by third-party payment providers (we do not store card details)

2. How We Use Your Information

• • To provide and maintain the Service
• • To manage user accounts
• • To process bookings, purchases, and payments
• • To provide customer support
• • To improve the Service and monitor usage
• • To detect and prevent fraud or technical issues
• • To send updates, offers, and service-related communications (you may opt out of marketing emails)

3. Sharing of Information

We do not sell personal data.

Your information may be shared only with:

• • Service providers that help operate the app (hosting, analytics, support)
• • Payment processors (such as Stripe) for secure payment handling
• • Authorities if required by law

All service providers are required to protect your data.

4. Payments

Payments are processed by third-party providers such as Stripe. We do not store your credit card information. Payment processors follow PCI-DSS security standards.

5. Data Retention

We retain personal data only as long as necessary for business, legal, or security purposes. Account data is retained while your account is active. Data is deleted after account removal unless legally required otherwise.

6. Data Security

We implement reasonable technical and organizational measures to protect your data. However, no system is completely secure. Passwords are stored securely using encryption or hashing.

7. Your Rights

You may request to:

• • Access your data
• • Correct inaccurate data
• • Delete your account and data
• • Withdraw consent for marketing communications

Requests can be sent to: info@centralarkansaskarting.com

8. Analytics

We may use analytics tools (such as Google Analytics) to understand app usage and improve performance.

9. Children’s Privacy

The Service is not intended for children under 18. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the Service after updates means you accept the revised policy.

11. Contact Us

If you have questions about this Privacy Policy, contact us at:
info@centralarkansaskarting.com