🔐 Privacy Policy

Owner and Data Controller
TOPKART Co., Ltd.
Chidlom, Bangkok, Thailand
Contact email: contact@topkartbangkok.com

1. Types of Data Collected

TOPKART may collect the following categories of Personal Data:

• Identity Data (e.g., name, date of birth)
• Contact Data (e.g., email address, phone number)
• Booking & Payment Data
• Technical Data (e.g., IP address, browser type, device ID)
• Usage Data (e.g., pages visited, session duration)
• Location Data (if the user allows GPS tracking)

Personal Data may be collected directly from users or automatically when using our website, booking platform, or other services.

The use of cookies and similar technologies is detailed in our [Cookie Policy] (if applicable).

2. Purposes and Legal Basis for Processing

Personal Data is processed for the following purposes:

• To provide booking and karting services
• To manage user accounts and customer support
• To send booking confirmations and service-related notifications
• For security, analytics, and performance improvement
• For marketing purposes (with user consent)

Legal bases include:

• Performance of a contract
• Legal obligations (e.g., tax, safety regulations)
• User consent (e.g., marketing communication)
• Legitimate interest (e.g., preventing fraud, improving service)

3. Methods and Location of Processing

Data is processed using secure IT systems and tools, by authorized TOPKART staff or external service providers (e.g., payment gateways, web hosting, analytics providers). All processing is done in accordance with industry standards and data protection regulations.

Data may be processed or stored:

• At our main office in Thailand
• On secure servers located in Thailand or abroad

If Personal Data is transferred outside Thailand, we ensure that appropriate safeguards are in place, in accordance with applicable data protection laws. This may include the use of Standard Contractual Clauses, Binding Corporate Rules, or other lawful mechanisms to guarantee an adequate level of data protection.

4. Retention Period

Personal Data is retained:

• As long as necessary to fulfill the purpose it was collected for
• As required by applicable law (e.g., accounting or tax regulations)
• Until the user withdraws consent (where consent is the legal basis)

Once the retention period expires, the data will be securely deleted.

5. User Rights

Users have the right to:

• Access their personal data
• Correct or update inaccurate data
• Withdraw consent at any time
• Object to the processing of their data
• Request deletion of their personal data
• Request data portability
• Lodge a complaint with a data protection authority

Requests can be sent to contact@topkartbangkok.com. We will respond within 30 days, free of charge.

6. Additional Information

• Legal Use: Personal Data may be used in legal proceedings or at the request of public authorities.
• Do Not Track: Our website does not currently support “Do Not Track” browser settings.
• Third-Party Services: We may use third-party tools (e.g., analytics, payment processors) that collect data in accordance with their own privacy policies.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. If changes significantly affect how we use Personal Data collected on the basis of consent, we will request renewed consent.

8. Definitions

• Personal Data: Any information that identifies a person directly or indirectly.
• Usage Data: Technical data collected during website or app usage.
• User: The individual using our service.
• Data Controller: TOPKART Co., Ltd.
• Service: The karting and related services provided by TOPKART.

This Privacy Policy complies with the Thai Personal Data Protection Act (PDPA) and aligns, where relevant, with principles from the General Data Protection Regulation (EU) 2016/679 (GDPR).